Banking Customer Experience Associate

Fifth Third; Michigan; Hybrid; USD 34,000 - 42,000; Full time

Job summary

Fifth Third Bank in Fair Haven, MI is seeking a CSR/Teller to deliver friendly, accurate service at the window and on the floor. You will handle daily transactions, answer questions, and guide customers to the right financial solutions while maintaining confidentiality.

The role emphasizes strong cash handling, adherence to policies, and proactive referrals to bankers for consultative conversations. This full-time position is based in Fair Haven, Michigan with our standard benefits and career

Qualifications

• High school diploma or GED required.
• Excellent cash handling and customer service skills.
• Ability to interact confidently with the public and follow policies.

Responsibilities

• Provide excellent customer service in all interactions and guide customers to appropriate services.
• Handle daily office tasks and balance records in line with policy.
• Refer customers to Bankers and partners for consultative conversations as needed.
• Maintain confidentiality and adhere to the bank's policies and procedures.

Skills

Cash handling

Customer service

Communication

Retail policies

Education

High school diploma/GED

Tools

POS systems

Job description

Fifth Third Bank in Fair Haven, MI is seeking a CSR/Teller to deliver friendly, accurate service at the window and on the floor. You will handle daily transactions, answer questions, and guide customers to the right financial solutions while maintaining confidentiality.

The role emphasizes strong cash handling, adherence to policies, and proactive referrals to bankers for consultative conversations. This full-time position is based in Fair Haven, Michigan with our standard benefits and career