Customer Experience Teller

OneGroup; City of Hudson (NY); On-site; USD 23,000 - 30,000; Full time

Benefits offered by this job

Medical insurance

Vision & Dental insurance

401K with generous match

Pension

Tuition reimbursement

Banking discounts

Job summary

Community Financial System, Inc. (CFSI) is hiring a Teller for our Community Bank branch. You will process deposits and withdrawals, balance cash, verify identities, and deliver friendly, accurate service to every customer while upholding security standards.

You will engage customers to understand needs, guide them to digital tools, and refer to specialists when appropriate. We offer 37.5 hours per week, competitive pay, and a comprehensive benefits package including holidays, health, retirement

Qualifications

• High School diploma or GED required.
• Prior customer service or banking experience preferred.
• Ability to perform routine financial transactions with accuracy.

Responsibilities

• Process deposits, withdrawals, payments, and check cashing with identity verification.
• Balance cash drawer and protect customer information according to security standards.
• Educate customers on digital banking tools and direct referrals to specialists as needed.
• Support branch operations and maintain a positive, inclusive work environment.

Skills

Interpersonal skills

Active listening

Communication skills

Attention to detail

Numerical accuracy

Cash handling

Education

High School Diploma or GED

Tools

Banking systems

Computer skills

Job description

Community Financial System, Inc. (CFSI) is hiring a Teller for our Community Bank branch. You will process deposits and withdrawals, balance cash, verify identities, and deliver friendly, accurate service to every customer while upholding security standards.

You will engage customers to understand needs, guide them to digital tools, and refer to specialists when appropriate. We offer 37.5 hours per week, competitive pay, and a comprehensive benefits package including holidays, health, retirement