Bank Teller - Customer Experience Pro

OneGroup; City of Oneida (NY); On-site; USD 23,000 - 30,000; Part time

Benefits offered by this job

Health insurance

401K plan

Paid holidays

Paid vacation

Job summary

Community Financial System, Inc. (CFSI) seeks a Teller for our Community Bank, N.A. branch to deliver friendly and accurate cash transactions and customer service. You will process deposits, withdrawals, and check cashing while ensuring identity verification and funds availability.

The role emphasizes service quality, security, and use of digital tools, with travel to training as required and active participation in branch operations, aiming for a positive customer experience.

Qualifications

• High School Diploma or GED required.
• Ability to attend internal teller and product training.
• Reliable transportation.

Responsibilities

• Process deposits, withdrawals, payments, and check cashing with identity and funds verification.
• Deliver friendly, accurate, and efficient service to customers at the branch.
• Educate customers on digital banking tools and self-service options.
• Balance cash drawer and adhere to security, policies, and procedures.
• Support lobby flow and assist with routine operational tasks as needed.

Skills

Customer service

Interpersonal skills

Attention to detail

Communication skills

Learn banking systems

Education

High School Diploma or GED

Tools

Banking software

Cash handling systems

Job description

Community Financial System, Inc. (CFSI) seeks a Teller for our Community Bank, N.A. branch to deliver friendly and accurate cash transactions and customer service. You will process deposits, withdrawals, and check cashing while ensuring identity verification and funds availability.

The role emphasizes service quality, security, and use of digital tools, with travel to training as required and active participation in branch operations, aiming for a positive customer experience.