Bank Teller & Customer Experience Specialist

OneGroup; Hazleton (Luzerne County); On-site; USD 23,000 - 30,000; Full time

Benefits offered by this job

Paid holidays

Paid vacation

Medical, Vision & Dental insurance

401K with match

Tuition reimbursement

Job summary

Community Financial System, Inc. (CFSI) is seeking a Teller for its Community Bank branch network. You will process deposits, withdrawals, payments and check cashing with accuracy, verify customer identities, and maintain cash balance per procedure.

You will educate customers on digital tools, handle routine inquiries, and guide them to the right team members. The role emphasizes strong service, accuracy, and compliance while supporting branch operations.

Qualifications

• High School Diploma or GED required.
• Ability to complete internal teller and product training.
• Attend 5–7 day initial training; company covers travel expenses.
• Reliable transportation.

Responsibilities

• Process routine financial transactions with accuracy (deposits, withdrawals, payments, checks).
• Provide friendly, accurate, and efficient service while verifying identities and funds.
• Educate customers on digital banking tools and self-service options.
• Refer customers to branch specialists for additional services.
• Support lobby management and handle inquiries per bank standards.
• Adhere to security, fraud prevention, and compliance requirements.

Skills

Customer service

Cash handling

Attention to detail

Digital tools

Communication

Education

High School Diploma or GED

Tools

Banking systems

Job description

Community Financial System, Inc. (CFSI) is seeking a Teller for its Community Bank branch network. You will process deposits, withdrawals, payments and check cashing with accuracy, verify customer identities, and maintain cash balance per procedure.

You will educate customers on digital tools, handle routine inquiries, and guide them to the right team members. The role emphasizes strong service, accuracy, and compliance while supporting branch operations.