Bank Teller – Customer Experience Pro

OneGroup; City of Plattsburgh (NY); On-site; USD 23,000 - 30,000; Full time

Benefits offered by this job

11 paid holidays

Paid vacation

Medical insurance

Vision & Dental insurance

401K with generous match

Pension

Tuition Reimbursement

Banking discounts

Job summary

Community Financial System, Inc. (CFSI) is seeking a Teller for Community Bank, N.A. to serve customers with warmth and accuracy.

The role emphasizes cash handling, deposits and withdrawals, and helping clients navigate digital tools. You will balance cash, verify identities, and refer complex cases to specialists in a friendly, compliant environment. The candidate will join a team focused on reliable service and community trust, with opportunities for training, development, and travel to

Qualifications

• High School Diploma or GED required.
• Ability to attend a 5-7 day initial training, with travel; company covers travel expenses.
• Reliable transportation.

Responsibilities

• Process deposits, withdrawals, payments, and check cashing with identity verification.
• Provide friendly, accurate service and answer inquiries promptly.
• Educate customers on digital banking tools and self-service options.
• Refer customers to branch specialists for more complex needs.
• Balance cash drawer and maintain accuracy.
• Support lobby operations and assist with training/travel as required.
• Adhere to security, privacy, and compliance procedures.

Skills

Interpersonal skills

Active listening

Communication skills

Math proficiency

Computer literacy

Education

High School Diploma or GED

Job description

Community Financial System, Inc. (CFSI) is seeking a Teller for Community Bank, N.A. to serve customers with warmth and accuracy.

The role emphasizes cash handling, deposits and withdrawals, and helping clients navigate digital tools. You will balance cash, verify identities, and refer complex cases to specialists in a friendly, compliant environment. The candidate will join a team focused on reliable service and community trust, with opportunities for training, development, and travel to