Customer Experience Supervisor

Pilotcompany; Aurora (CO); On-site; USD 25,000 - 40,000; Full time

Benefits offered by this job

Fuel Discount

Medical Plan

401(k)

FSAs

Adoption Assistance

Tuition Reimbursement

Flexible Schedule

Weekly Pay

Job summary

Pilotcompany is seeking a Shift Leader to supervise store operations and staff, while delivering outstanding customer service. The ideal candidate is self-motivated, ready to assist managers, and skilled with basic calculations and computer use. The role requires a flexible schedule including nights, days, weekends, and holidays.

Candidates should have prior retail experience and a strong customer-focused attitude. A background check is required as part of the hiring process.

Qualifications

• Previous experience or working knowledge of retail operations.
• Incredible customer service skills & the ability to help maintain a customer focused culture.
• Must be proficient with a calculator, computer, and other equipment.
• Ability to work as part of a team and interact with different levels from hourly team members, customers, vendors, and corporate representatives.
• Must be able to work a flexible schedule of nights, days, weekends, and holidays.
• Background check is required.

Responsibilities

• Supervise employees and general operations of the store.
• Assist managers with tasks to keep facilities well-maintained and running smoothly.

Skills

Retail operations experience

Customer service

Calculator proficiency

Computer proficiency

Team player

Flexible schedule

Background check

Tools

Calculator

Computer

Job description

Pilotcompany is seeking a Shift Leader to supervise store operations and staff, while delivering outstanding customer service. The ideal candidate is self-motivated, ready to assist managers, and skilled with basic calculations and computer use. The role requires a flexible schedule including nights, days, weekends, and holidays.

Candidates should have prior retail experience and a strong customer-focused attitude. A background check is required as part of the hiring process.