Guest Experience Leader - Retail Shift

Pilot Flying J; La Vergne (TN); On-site; USD 19,561 - 29,067; Full time

Benefits offered by this job

Fuel Discount

Nation‑wide Medical Plan/Dental/Vision

401(k)

Flexible Spending Accounts

Adoption Assistance

Tuition Reimbursement

Flexible Schedule

Weekly Pay

Job summary

Pilot Company in the United States is seeking a Shift Leader to supervise store operations and a team of associates. You will deliver high-quality customer service and support managers to keep the facility running smoothly.

Ideal candidates bring retail experience, strong calculator/computer skills, and the ability to work nights, days, weekends, and holidays. A background check is required, with benefits like fuel discounts and weekly pay.

Qualifications

• Previous experience or working knowledge of retail operations.
• Excellent customer service skills and the ability to maintain a customer-focused culture.
• Proficient with a calculator, computer, and other equipment.
• Ability to work as part of a team and interact with different levels from hourly team members, customers, vendors, and corporate representatives.
• Flexible schedule including nights, days, weekends, and holidays.
• Background check is required.

Responsibilities

• Supervise employees and general store operations.
• Provide excellent customer service to respond to customer needs.
• Assist managers with tasks to keep facilities well-maintained and running smoothly.
• Demonstrate knowledge of PFJ store operations and commitment to quality.

Skills

Customer service

Teamwork

Flexible schedule

Calculator/Computer proficiency

Attention to detail

Background check required

Job description

Pilot Company in the United States is seeking a Shift Leader to supervise store operations and a team of associates. You will deliver high-quality customer service and support managers to keep the facility running smoothly.

Ideal candidates bring retail experience, strong calculator/computer skills, and the ability to work nights, days, weekends, and holidays. A background check is required, with benefits like fuel discounts and weekly pay.