Guest Services Shift Lead - Flexible Hours + Weekly Pay

Pilot-Company-3; Napoleon (OH); On-site; USD 20,000 - 29,000; Full time

Benefits offered by this job

Fuel Discount

Medical Plan

Dental/Vision

401(k)

Flexible Spending Accounts

Adoption Assistance

Tuition Reimbursement

Weekly Pay

Job summary

Pilot Company is seeking a Shift Leader to supervise store operations and staff, delivering excellent customer service and ensuring smooth daily functioning. The role requires readiness to assist managers and handle store-wide tasks, maintaining a high standard of guest experience.

Ideal candidates will have retail experience, strong communication, and the ability to adapt to a flexible schedule including nights and weekends.

Qualifications

• Previous experience in retail operations.
• Strong customer service skills and a customer-focused approach.
• Proficient with a calculator, computer, and other equipment.
• Able to work nights, days, weekends and holidays.
• Background check required.

Responsibilities

• Supervise store employees and daily operations.
• Respond to customer needs and maintain service quality.
• Support managers to keep facilities well-maintained and running smoothly.

Skills

Customer service

Teamwork

Flexibility

Calculator proficiency

Computer proficiency

Retail operations

Tools

Calculator

Computer

Job description

Pilot Company is seeking a Shift Leader to supervise store operations and staff, delivering excellent customer service and ensuring smooth daily functioning. The role requires readiness to assist managers and handle store-wide tasks, maintaining a high standard of guest experience.

Ideal candidates will have retail experience, strong communication, and the ability to adapt to a flexible schedule including nights and weekends.