Customer Experience & Style Advisor

Gap Inc.; New York (NY); On-site; USD 19,000 - 26,000; Part time

Job summary

Gap Inc. in New York seeks a customer-focused team member to deliver exceptional service, educate customers about merchandise, and promote loyalty programs. You will assist on the sales floor, provide styling ideas, and help create a seamless omni-channel experience.

The role emphasizes effective communication, problem-solving, and learning on the job to uphold Gap’s brand standards and customer satisfaction.

Qualifications

• Effective communicator with the ability to utilize technology to engage with customers and your team to meet goals.
• Problem solver focused on continuous improvement, open to feedback and action.
• Able to handle customer interactions courteously and professionally.
• Ability to learn procedural knowledge acquired through on-the-job training.

Responsibilities

• Acknowledge and assist customers; locate merchandise efficiently using various methods; answer questions quickly and accurately.
• Offer style and outfit suggestions to the customer, utilizing mannequins and displays for inspiration.
• Promote loyalty by educating customers about our loyalty programs.
• Leverage omni channel offerings to deliver a frictionless customer experience.
• Support sales floor, fitting room, check out, back of house, processes as required.
• Courteous and responsive to internal/external request.
• Exchange and verifies job related information to provide support.

Skills

Effective communication

Problem solving

Customer service

Learning agility

Education

Job readiness training completed

Job description

Gap Inc. in New York seeks a customer-focused team member to deliver exceptional service, educate customers about merchandise, and promote loyalty programs. You will assist on the sales floor, provide styling ideas, and help create a seamless omni-channel experience.

The role emphasizes effective communication, problem-solving, and learning on the job to uphold Gap’s brand standards and customer satisfaction.