Brand Experience & Style Advisor

Gap Inc.; New York (NY); On-site; USD 32,000 - 42,000; Full time

Job summary

Gap Inc. in New York, NY is seeking a friendly Sales Associate to connect with customers, share product knowledge, and help outfit shoppers while delivering brand-loyal service. You will educate customers about current merchandise, store promotions, and events, and support store operations with a positive attitude.

We value effective communication, problem solving, teamwork, and a willingness to learn on the job to ensure a frictionless omnichannel shopping experience for every guest.

Qualifications

• Strong communication with customers and team members.
• Deliver friendly, helpful service and resolve issues promptly.
• Able to learn product details and store procedures.
• Collaborate effectively to meet store goals and provide delight to guests.

Responsibilities

• Acknowledge and assist customers; locate merchandise efficiently using various methods; answer questions quickly and accurately.
• Offer style and outfit suggestions to the customer, utilizing mannequins and displays for inspiration.
• Promote loyalty by educating customers about our loyalty programs.
• Leverage omni channel offerings to deliver a frictionless customer experience.
• Support sales floor, fitting room, check out, back of house, processes as required.
• Courteous and responsive to internal/external requests.
• Exchange and verifies job related information to provide support.

Skills

Communication

Customer service

Problem solving

Teamwork

Job description

Gap Inc. in New York, NY is seeking a friendly Sales Associate to connect with customers, share product knowledge, and help outfit shoppers while delivering brand-loyal service. You will educate customers about current merchandise, store promotions, and events, and support store operations with a positive attitude.

We value effective communication, problem solving, teamwork, and a willingness to learn on the job to ensure a frictionless omnichannel shopping experience for every guest.