Customer Experience & Store Operations Associate

Royal Farms; Onley (VA); On-site; USD 18,000 - 26,000; Full time

Job summary

Royal Farms is seeking a Customer Service Associate in Onley, VA to deliver friendly, efficient service at the checkout and assist with food and beverage preparation. You will engage customers, handle transactions, and contribute to a clean, safe, and well-stocked store environment.

The role emphasizes multitasking, teamwork, and adherence to safety procedures while providing a positive customer experience and supporting store leadership.

Qualifications

• Must be at least 16 years old.
• Must have strong communication and customer service skills.
• Must demonstrate the ability to work both independently and as part of a team.
• Must be able to multitask effectively in a fast-paced environment.
• Must learn and follow all Royal Farms safety processes and procedures.

Responsibilities

• Provide friendly, efficient customer service and respond to inquiries.
• Operate the register and handle various payment methods with accuracy.
• Prepare made-to-order food and beverages per recipes and standards.
• Restock products, check expiration codes, and maintain store cleanliness.
• Uphold safety, security, and SOPs; assist with store upkeep and merchandising.

Skills

Customer service

Communication

Teamwork

Multitasking

Safety procedures

Job description

Royal Farms is seeking a Customer Service Associate in Onley, VA to deliver friendly, efficient service at the checkout and assist with food and beverage preparation. You will engage customers, handle transactions, and contribute to a clean, safe, and well-stocked store environment.

The role emphasizes multitasking, teamwork, and adherence to safety procedures while providing a positive customer experience and supporting store leadership.