Customer Experience & Store Operations Associate

Michaels; Dublin (CA); Hybrid; USD 36,000 - 42,000; Full time

Benefits offered by this job

Employee discounts

Job summary

The Michaels Companies in Dublin, CA is seeking a Store Associate to deliver friendly customer service, help customers shop our store, and ensure a fast, accurate checkout. You will support unloading, stocking, and store recovery to keep our products available and well-presented.

This role involves standing for long periods, lifting, and flexible hours including nights and weekends. Michaels offers a range of benefits and employee discounts. Equal opportunity employer.

Qualifications

• Retail or customer service experience preferred.

Responsibilities

• Deliver friendly customer service and assist shoppers.
• Handle checkout and cash handling to standards.
• Support truck unloading, stocking, and planogram maintenance.
• Participate in BOPIS/SFS processes and VOC surveys.
• Maintain in-stock, well-merchandised store and assist with store recovery.
• Adhere to SOPs, safety programs and company policies.

Skills

Retail experience

Customer service

Job description

The Michaels Companies in Dublin, CA is seeking a Store Associate to deliver friendly customer service, help customers shop our store, and ensure a fast, accurate checkout. You will support unloading, stocking, and store recovery to keep our products available and well-presented.

This role involves standing for long periods, lifting, and flexible hours including nights and weekends. Michaels offers a range of benefits and employee discounts. Equal opportunity employer.