Seasonal Customer Experience Associate

Michaels Stores; Redwood City (CA); On-site; USD 26,000 - 29,000; Full time

Job summary

The Michaels Companies Inc. is seeking a store associate for the Redwood City, CA location. You will help customers, guide product selection, and ensure a fast, friendly checkout while handling transactions accurately.

You will support truck unloading, stocking, planograms, and merchandise recovery to keep shelves well merchandised and in stock. The role involves omni-channel tasks and adherence to SOPs and safety programs.

Qualifications

• Ability to deliver friendly customer service and assist shoppers.
• Willingness to handle cash and operate checkout standards.
• Ability to stand long periods and perform physical tasks.

Responsibilities

• Help customers locate products and provide solutions.
• Execute fast, friendly checkout with proper cash handling.
• Promote rewards programs and enroll customers when appropriate.
• Assist with omnichannel processes (BOPIS, SFS).
• Participate in truck unload, stocking, and planogram duties.
• Maintain in-stock store and merchandise recovery processes.
• Support shrink and safety programs; follow SOPs and policies.
• Interact professionally and model company values.

Skills

Customer service

Cash handling

Merchandise recovery

Store operations

Planogram adherence

Framing sales (cross-trained)

Job description

The Michaels Companies Inc. is seeking a store associate for the Redwood City, CA location. You will help customers, guide product selection, and ensure a fast, friendly checkout while handling transactions accurately.

You will support truck unloading, stocking, planograms, and merchandise recovery to keep shelves well merchandised and in stock. The role involves omni-channel tasks and adherence to SOPs and safety programs.