Customer Experience Specialist – Retail

Ross Stores; Killeen (TX); On-site; USD 24,000 - 36,000; Full time

Job summary

Ross Stores in Texas is seeking a Retail Associate to ensure customers have a positive shopping experience. You will greet customers, assist with merchandise, and keep the sales floor clean and well presented.

You will also help with stocking and following store policies to protect assets and maintain a safe shopping environment. Ideal candidates demonstrate strong communication, basic math for transactions, and teamwork, while upholding Ross Stores' standards and delivering friendly,

Qualifications

• Excellent customer service and communication abilities.
• Ability to perform basic math for transactions.
• Friendly, respectful demeanor with customers and coworkers.

Responsibilities

• Greet customers with eye contact and a friendly smile and assist with purchases.
• Maintain a safe, clean sales floor and organized merchandising.
• Operate registers and handle basic transactions accurately.
• Assist with stocking, replenishment, and restocking shelves.
• Follow loss prevention and store policies to protect assets.

Skills

Customer Service

Communication

Teamwork

Professionalism

Education

High School Diploma or equivalent

Job description

Ross Stores in Texas is seeking a Retail Associate to ensure customers have a positive shopping experience. You will greet customers, assist with merchandise, and keep the sales floor clean and well presented.

You will also help with stocking and following store policies to protect assets and maintain a safe shopping environment. Ideal candidates demonstrate strong communication, basic math for transactions, and teamwork, while upholding Ross Stores' standards and delivering friendly,