Customer-First Retail Associate

Ross Stores, Inc.; Killeen (TX); On-site; USD 17,000 - 22,000; Full time

Job summary

Ross Stores, Inc. is seeking a Retail Associate in Texas to ensure customers have a positive shopping experience. You will greet customers, maintain merchandise presentation, perform stock replenishment, and support store operations as needed.

The role emphasizes friendly, professional interaction and adherence to company standards throughout the store. Candidates should be capable of basic math, communicate well with customers and colleagues, and maintain a neat appearance in line with the

Qualifications

• Effectively communicate with Customers, Associates and Store Leadership in a friendly, respectful, cooperative and pleasant manner.
• Ability to perform basic mathematical calculations commonly used in retail environments.

Responsibilities

• Understands that safety is the number one priority and practices safe behaviors in everything they do.
• Keeps a clean, safe sales floor with clear egress to emergency exits.
• Treats Customers and Associates with respect and courtesy; is friendly and professional at all times.
• Assists Customers in any way necessary – is register-trained, assists Customers with merchandise, and answers questions politely.
• Provides prompt and efficient responses to Customers and handles Customer issues courteously.
• Represents and supports the Ross brand at all times.
• Performs cleaning tasks to maintain merchandise, customer and Team areas.
• Maintains professional appearance and adheres to dress code.

Skills

Customer communication

Basic math

Job description

Ross Stores, Inc. is seeking a Retail Associate in Texas to ensure customers have a positive shopping experience. You will greet customers, maintain merchandise presentation, perform stock replenishment, and support store operations as needed.

The role emphasizes friendly, professional interaction and adherence to company standards throughout the store. Candidates should be capable of basic math, communicate well with customers and colleagues, and maintain a neat appearance in line with the