Customer Experience Specialist

Ross Stores, Inc.; West Bend (WI); On-site; USD 17,000 - 22,000; Full time

Job summary

Ross Stores, Inc. is seeking a Retail Associate to ensure customers have a positive shopping experience by greeting customers, assisting with merchandise, and processing transactions on the sales floor.

You will maintain clean aisles, restock as needed, and adhere to store standards and safety procedures while delivering friendly, efficient service. The role requires strong communication, basic math skills, and the ability to work with a POS system, registers, and a PC.

Qualifications

• Effectively communicate with Customers, Associates and Store Leadership in a friendly, respectful manner.
• Ability to perform basic mathematical calculations commonly used in retail environments.

Responsibilities

• Greet Customers and provide courteous assistance to ensure a positive shopping experience.
• Assist customers with merchandise, answer questions, and process purchases at registers.
• Maintain clean work area and ensure proper merchandise presentation.
• Follow store policies, loss prevention procedures, and safety guidelines.

Skills

Communication

Customer service

Math basics

Tools

POS system

Registers

PC

Job description

Ross Stores, Inc. is seeking a Retail Associate to ensure customers have a positive shopping experience by greeting customers, assisting with merchandise, and processing transactions on the sales floor.

You will maintain clean aisles, restock as needed, and adhere to store standards and safety procedures while delivering friendly, efficient service. The role requires strong communication, basic math skills, and the ability to work with a POS system, registers, and a PC.