Customer Experience Specialist - Retail

Family Dollar LLC; Caliente (NV); On-site; USD 17,000 - 22,000; Part time

Benefits offered by this job

Employee Assistance Program

Retirement plans

Educational Assistance

And much more

Job summary

Family Dollar LLC is seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer. You will assist customers, handle transactions, stock shelves, and help unload trucks while maintaining a clean and safe store environment.

This role requires strong customer service, communication, and organizational skills, with the ability to lift 30–50 lbs and stand for long periods. Part-time hours at our Caliente, NV location.

Qualifications

• High school diploma or equivalent is preferred.
• Previous customer service experience in retail, hotel, restaurant, grocery, or drug store environment is highly preferred.
• Ability to follow instructions and interpret operational documents is required.
• Must be able to lift between 30 and 50 lbs. from floor to above shoulder height and meet demands of frequent walking, standing, stooping, kneeling, climbing, pushing, pulling, and repetitive lifting.
• Excellent customer service and relationship management skills are required.
• Strong organizational and communication skills are required.
• Strong problem-solving and decision-making skills are required.

Responsibilities

• Assist customers with questions and recommendations.
• Manage sales transactions while working assigned cash register.
• Maintain security of cash and protect company assets.
• Keep the store well-stocked, and recover merchandise.
• Receive merchandise and help with unloading trucks, stock replenishment in accordance with productivity standards.
• Ensure a positive, safe, and respectful environment while maintaining professional and friendly interactions with customers, associates, and leaders.
• Maintain cleanliness throughout the store, including bathrooms, floors, and waste disposal.
• Other duties as assigned.

Skills

Customer service

Communication

Organization

Problem solving

Relationship management

Education

High school diploma or equivalent

Job description

Family Dollar LLC is seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer. You will assist customers, handle transactions, stock shelves, and help unload trucks while maintaining a clean and safe store environment.

This role requires strong customer service, communication, and organizational skills, with the ability to lift 30–50 lbs and stand for long periods. Part-time hours at our Caliente, NV location.