Customer Experience Specialist — Print & Solutions

Taylor Corporation; Mankato (MN); Hybrid; USD 22.000 - 25.000; Vollzeit

Benefits dieser Stelle

Health plans

Dental

Vision

Disability coverage

401(k)

PTO

Holiday pay

Zusammenfassung

Taylor Corporation in North Mankato, MN is hiring a Customer Experience Representative to be the first point of contact for customers via email and phone. You will answer questions on pricing, order status, inventory, and related topics while providing consultative solutions to enhance the customer experience.

The role requires a high school diploma or equivalent, 1+ year in customer service, strong written and verbal communication, and the ability to multitask and work well both independently

Qualifikationen

• High school education or equivalent is required.
• 1+ years of experience in a customer service related field.
• Ability to communicate professionally both verbally and in writing.
• Strong multi-tasking, attention to detail and analytic problem-solving skills.
• Work well independently as well as in a team environment.

Aufgaben

• Be the first point of contact for customers through email and phone communication
• Answer questions on pricing, order status, inventory, and more
• Support & consult with the customer to provide recommendations and solutions
• Monitor high priority customer orders

Kenntnisse

Customer service

Communication skills

Multitasking

Attention to detail

Independent work

Ausbildung

High school diploma or equivalent

Tools

Microsoft Office Suite

Jobbeschreibung

Taylor Corporation in North Mankato, MN is hiring a Customer Experience Representative to be the first point of contact for customers via email and phone. You will answer questions on pricing, order status, inventory, and related topics while providing consultative solutions to enhance the customer experience.

The role requires a high school diploma or equivalent, 1+ year in customer service, strong written and verbal communication, and the ability to multitask and work well both independently