Customer Service Pro | Daily Pay + Weekday 8-5

Taylor Corporation

North Mankato (MN)

On-site

USD 22,000 - 31,000

Full time

2 days ago

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Job summary

Taylor Corporation is seeking a Customer Service Representative to join our team in Minnesota. You will handle inbound inquiries via calls, emails, and live chat, aiming to deliver a best-in-class customer experience and professional representation of our brand.

Ideal candidates have a high school diploma or GED, 1+ years in customer service, and strong verbal and written communication. Proficiency with computers and a collaborative, solution-focused mindset are essential.

Qualifications

High School diploma or equivalent (GED).
1+ years of customer-related experience.
Strong verbal and written communication skills.
Strong interpersonal, problem-solving, follow-up, and organizational skills.
Strong computer proficiency.

Responsibilities

Provide a best-in-class customer experience and represent our company in a professional manner.
Respond to customer inquiries through incoming calls, emails, and live chat.
Put forth ideas to develop new best practices to maximize the customer experience.
Demonstrate flexibility in dealing with the personal and stylistic differences of internal and external customers.
Build long-lasting customer relationships.
Research and resolve concerns to ensure customer retention and satisfaction.
Navigate a variety of computer programs and websites.