Customer Experience Specialist – DailyPay Access

Taylor Corporation; North Mankato (MN); On-site; USD 22,000 - 25,000; Full time

Job summary

Taylor Corporation, at the North Mankato MN facility, is seeking a Customer Experience Representative. You will be the first point of contact for customers via email and phone, answering pricing, order status, inventory questions, and more.

You will support and consult with customers to provide recommendations and solutions, monitor high-priority orders, and collaborate with teammates. The role runs Monday–Friday, 8:30am–5pm, in a team-oriented environment with opportunities to grow.

Qualifications

• High school education or equivalent
• 1+ years of customer service experience
• Strong verbal and written communication
• Attention to detail and analytic problem-solving
• Work well independently as well as in a team
• Microsoft Office experience
• Spanish language skills preferred

Responsibilities

• Be the first point of contact for customers through email and phone communication
• Answer questions on pricing, order status, inventory, and more
• Support & consult with the customer to provide recommendations and solutions
• Monitor high priority customer orders

Skills

Customer service

Communication

Multi-tasking

Problem solving

Teamwork

Microsoft Office

Spanish

Education

High school diploma

Tools

Microsoft Office

Job description

Taylor Corporation, at the North Mankato MN facility, is seeking a Customer Experience Representative. You will be the first point of contact for customers via email and phone, answering pricing, order status, inventory questions, and more.

You will support and consult with customers to provide recommendations and solutions, monitor high-priority orders, and collaborate with teammates. The role runs Monday–Friday, 8:30am–5pm, in a team-oriented environment with opportunities to grow.