Customer Experience Specialist (Part-Time)

Family Dollar LLC; Mattoon (IL); On-site; USD 17,000 - 21,000; Part time

Benefits offered by this job

Medical, dental, and vision insurance

Employee Assistance Program

Retirement plans

Educational Assistance

Job summary

Family Dollar LLC is seeking a part-time Customer Service Associate in Mattoon, IL to deliver a welcoming shopping experience. You will assist customers, handle transactions, stock shelves, and maintain a clean, safe store environment.

This role requires the ability to lift up to 50 lbs, stand for long periods, and follow procedures with accuracy. Prior retail or customer service experience is preferred; strong communication and teamwork are essential.

Qualifications

• High school diploma or equivalent preferred.
• Previous customer service experience in retail or related field preferred.
• Ability to follow instructions and read operating documents.
• Must lift 30–50 lbs and stand/walk frequently.
• Strong customer service and communication skills.

Responsibilities

• Assist customers with questions and recommendations.
• Manage sales transactions at the cash register.
• Maintain store security and protect company assets.
• Keep store stocked and restock merchandise.
• Ensure a clean, safe, and presentable store environment.

Skills

Customer service

Retail experience

Communication

Problem solving

Stamina

Teamwork

Lifting ability

Education

High school diploma or equivalent

Job description

Family Dollar LLC is seeking a part-time Customer Service Associate in Mattoon, IL to deliver a welcoming shopping experience. You will assist customers, handle transactions, stock shelves, and maintain a clean, safe store environment.

This role requires the ability to lift up to 50 lbs, stand for long periods, and follow procedures with accuracy. Prior retail or customer service experience is preferred; strong communication and teamwork are essential.