Customer Experience Associate I — Retail Service

Family Dollar LLC; Richton Park (IL); On-site; USD 17,000 - 21,000; Part time

Benefits offered by this job

Employee Assistance Program

Retirement plans

Educational Assistance

And much more!

Job summary

Family Dollar LLC in Richton Park, IL is hiring a Part-time Customer Service Associate to help customers, process transactions, and keep the store clean and stocked. You will handle unloads, restock shelves, and maintain a safe, friendly environment for shoppers and coworkers.

The role emphasizes strong communication, reliability, and ability to lift up to 50 lbs, with a focus on excellent service and adherence to store procedures.

Qualifications

• High school diploma or equivalent preferred.
• Prior customer service experience in retail, hotel, restaurant, grocery, or drug store preferred.
• Follow instructions and interpret operational documents.
• Must lift 30–50 lbs and handle frequent movement and standing.
• Excellent customer service and relationship management skills required.
• Strong organizational and communication skills required.

Responsibilities

• Assist customers with questions and recommendations.
• Manage sales transactions at the cash register.
• Maintain security of cash and protect company assets.
• Keep the store stocked and recover merchandise.
• Receive merchandise and help unload trucks, stock replenishment.
• Ensure a positive, safe and respectful environment with customers and staff.
• Maintain cleanliness throughout the store, bathrooms, floors, trash, and neat appearance.
• Other duties as assigned.

Skills

Customer service

Communication

Organizational skills

Problem solving

Physical stamina

Education

High school diploma or equivalent

Job description

Family Dollar LLC in Richton Park, IL is hiring a Part-time Customer Service Associate to help customers, process transactions, and keep the store clean and stocked. You will handle unloads, restock shelves, and maintain a safe, friendly environment for shoppers and coworkers.

The role emphasizes strong communication, reliability, and ability to lift up to 50 lbs, with a focus on excellent service and adherence to store procedures.