Retail Customer Experience Associate

Family Dollar Stores Of Pennsylvania LLC; Edwardsville (IL); On-site; USD 1,653,000 - 2,066,000; Part time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

Employee assistance program

Retirement plans

Educational assistance

Job summary

Family Dollar in Edwardsville, IL seeks a Customer Service Associate to deliver a great shopping experience. You will assist customers, handle sales at the register, and help keep the store clean and stocked.

The role requires strong communication, reliability, and the ability to lift up to 50 lbs. Part-time schedule available, with a focus on a safe, friendly environment for customers and teammates.

Qualifications

• High school diploma or equivalent preferred.
• Previous customer service experience in retail, hotel, restaurant, grocery, or drug store environment is highly preferred.
• Must be able to lift 30-50 lbs. and meet demands of frequent walking, standing, stooping, kneeling, climbing, pushing, pulling, and repetitive lifting.
• Excellent customer service and relationship management skills are required.
• Strong organizational and communication skills are required.
• Strong problem-solving and decision-making skills are required.

Responsibilities

• Assist customers with questions and recommendations.
• Manage sales transactions at the cash register.
• Maintain security of cash and protect company assets.
• Keep the store well-stocked and recover merchandise.
• Receive merchandise and stock replenishment.
• Ensure a positive, safe, and respectful environment for customers and colleagues.
• Maintain cleanliness throughout the store, including bathrooms, floors, and trash.
• Other duties as assigned.

Skills

Customer service

Communication

Organizational skills

Problem solving

Lifting 30-50 lbs

Education

High school diploma or equivalent

Job description

Family Dollar in Edwardsville, IL seeks a Customer Service Associate to deliver a great shopping experience. You will assist customers, handle sales at the register, and help keep the store clean and stocked.

The role requires strong communication, reliability, and the ability to lift up to 50 lbs. Part-time schedule available, with a focus on a safe, friendly environment for customers and teammates.