Part-Time Retail Customer Experience Associate

Family Dollar LLC; Matteson (IL); On-site; USD 17,000 - 22,000; Part time

Benefits offered by this job

Employee Assistance Program

Retirement plans

Educational Assistance

And much more!

Job summary

Family Dollar LLC is seeking a Customer Service Associate in Matteson, IL to help deliver a positive shopping experience. The role involves assisting customers, handling cash transactions, stocking, and maintaining store cleanliness.

The position requires a high school diploma or equivalent and prior retail customer service experience is preferred. Candidates should be able to lift 30–50 lbs and work at a fast pace while providing friendly, professional service.

Qualifications

• High school diploma or equivalent preferred.
• Previous customer service experience in retail, hotel, restaurant, grocery, or drug store environment is highly preferred.
• Ability to follow instructions and interpret operational documents is required.
• Must be able to lift between 30 and 50 lbs. and perform repetitive movements.
• Excellent customer service and relationship management skills are required.
• Strong organizational and communication skills are required.
• Strong problem-solving and decision-making skills are required.

Responsibilities

• Assist customers with questions and recommendations.
• Manage sales transactions while working assigned cash register.
• Maintain security of cash and protect company assets.
• Keep the store well-stocked and recover merchandise.
• Receive merchandise and help with unloading trucks and stock replenishment.
• Maintain a clean, safe, and respectful store environment for customers and associates.
• Ensure bathrooms and store areas are neat and presentable.
• Other duties as assigned.

Skills

Customer service

Retail experience

Strong communication

Problem solving

Teamwork

Education

High school diploma or equivalent

Tools

Cash register

Job description

Family Dollar LLC is seeking a Customer Service Associate in Matteson, IL to help deliver a positive shopping experience. The role involves assisting customers, handling cash transactions, stocking, and maintaining store cleanliness.

The position requires a high school diploma or equivalent and prior retail customer service experience is preferred. Candidates should be able to lift 30–50 lbs and work at a fast pace while providing friendly, professional service.