Customer Experience Specialist | Paid Training & Growth Path

Alpine Specialty Services Inc.; Mountlake Terrace (WA); On-site; USD 37,195,000 - 48,216,000; Full time

Benefits offered by this job

Paid training at $20 per hour

Starting pay after training $21-$22/hr

Performance bonuses with total $27-$35

Career advancement

Company with 57+ years

Team-focused environment

Job summary

Alpine Specialty Services is hiring a Customer Experience Representative to be the friendly voice customers rely on for help, questions, or service scheduling. You’ll handle calls, provide accurate information, and guide clients through our services with care.

The role emphasizes clear communication, professionalism, and building lasting relationships. Training is provided with a pathway to higher earnings and bonuses.

Responsibilities

• Answer incoming customer calls and respond to service inquiries
• Schedule appointments accurately and efficiently
• Educate customers on available services and solutions
• Build rapport and provide an exceptional customer experience
• Maintain detailed customer records and appointment information
• Work closely with internal departments to ensure seamless communication
• Identify opportunities to provide additional value through consultative conversations

Job description

Alpine Specialty Services is hiring a Customer Experience Representative to be the friendly voice customers rely on for help, questions, or service scheduling. You’ll handle calls, provide accurate information, and guide clients through our services with care.

The role emphasizes clear communication, professionalism, and building lasting relationships. Training is provided with a pathway to higher earnings and bonuses.