Customer Experience & Sales Specialist — First-Voice Impact

Alpine Specialty Services Inc.; Mountlake Terrace (WA); On-site; USD 37,000 - 41,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Paid training

Bonuses

401(k) match

Employee discount

On-site fitness room

Job summary

Alpine Specialty Services in Mountlake Terrace, WA seeks a Customer Experience and Sales Specialist. You are the first voice customers hear and set the tone for a five-star experience from the very first conversation.

In this on-site role, you answer inbound calls, educate and guide customers, schedule services accurately, and help maintain Alpine's reputation. Training is provided, with clear growth paths and robust benefits.

Qualifications

• Customer-experience-focused individuals who genuinely care.
• Strong communicators who enjoy helping and educating.
• Sales-confident without being pushy.
• Professional, positive, and comfortable with computers.
• Team players ready to grow with a respected company.

Responsibilities

• Answer inbound calls and texts with warmth and professionalism.
• Listen, educate, and guide customers (no pressure sales).
• Schedule services accurately and set clear expectations.
• Be the trusted first impression of Alpine.
• Help protect Alpine's 10,000+ five-star reputation.

Skills

Customer experience oriented

Communication skills

Sales confidence

Computer literacy

Team player

Job description

Alpine Specialty Services in Mountlake Terrace, WA seeks a Customer Experience and Sales Specialist. You are the first voice customers hear and set the tone for a five-star experience from the very first conversation.

In this on-site role, you answer inbound calls, educate and guide customers, schedule services accurately, and help maintain Alpine's reputation. Training is provided, with clear growth paths and robust benefits.