Customer Experience Specialist — Move Coordinator

Flint Hills Moving; Manhattan (KS); Presencial; USD 26 000 - 34 000; Tempo integral

Resumo da oferta

Flint Hills Moving in Kansas is seeking a friendly, motivated individual to be the welcoming first point of contact for customers. You will greet customers, answer questions, prepare quotes, and coordinate details to make moves feel easier and less stressful.

As the friendly first impression of the company, you will keep customers, supervisors, and field crews connected and informed, follow up on concerns, and help improve the customer experience in a collaborative, fun environment.

Responsabilidades

• Be the friendly first impression of Flint Hills Moving, helping customers feel welcome and supported.
• Guide customers through the moving process, from questions and scheduling to quotes and invoices.
• Keep customers, supervisors, and field crews connected, informed, and organized.
• Follow up, solve concerns, and find ways to improve the customer experience.
• Jump into projects and support teammates in our fun, collaborative environment.

Descrição da oferta de emprego

Flint Hills Moving in Kansas is seeking a friendly, motivated individual to be the welcoming first point of contact for customers. You will greet customers, answer questions, prepare quotes, and coordinate details to make moves feel easier and less stressful.

As the friendly first impression of the company, you will keep customers, supervisors, and field crews connected and informed, follow up on concerns, and help improve the customer experience in a collaborative, fun environment.