Client Communications Coordinator

Infin Moving; Phoenix (AZ); On-site; USD 25,000 - 39,000; Full time

Benefits offered by this job

Competitive pay

Paid training

Professional development

Supportive team

Career growth

Job summary

Infin Moving in Phoenix, AZ is seeking an organized and professional Client Communications Coordinator to manage customer communications and support daily moving operations.

This role focuses on maintaining clear client contact, coordinating service updates, and ensuring outstanding customer satisfaction throughout the moving process. You will respond to inquiries via phone and email, schedule tasks, and support the operations team to deliver reliable, high-quality service.

Qualifications

• High school diploma or equivalent.
• Strong written and verbal communication skills.
• Excellent organizational abilities.
• Basic computer proficiency.
• Ability to multitask in a fast-paced environment.

Responsibilities

• Manage client communications regarding scheduling, updates, and service details.
• Respond to customer inquiries via phone, email, and internal systems.
• Coordinate with operations teams to ensure accurate service execution.
• Maintain organized records of customer interactions and appointments.
• Support service teams with communication and scheduling needs.
• Assist in resolving customer concerns professionally.
• Ensure consistent, high-quality customer experiences.

Skills

Communication

Organization

Multitasking

Customer Service

Basic Computer Skills

Education

High school diploma or equivalent

Job description

Job Description

Infin Moving is seeking an organized and professional Client Communications Coordinator to manage customer communications and support daily moving operations in Phoenix, AZ. This role focuses on maintaining clear communication with clients, coordinating service updates, and ensuring excellent customer satisfaction throughout the moving process.

Responsibilities

• Manage client communications regarding scheduling, updates, and service details
• Respond to customer inquiries via phone, email, and internal systems
• Coordinate with operations teams to ensure accurate service execution
• Maintain organized records of customer interactions and appointments
• Support service teams with communication and scheduling needs
• Assist in resolving customer concerns professionally
• Ensure consistent, high-quality customer experiences

Qualifications

• High school diploma or equivalent
• Strong written and verbal communication skills
• Excellent organizational abilities
• Basic computer proficiency
• Ability to multitask in a fast-paced environment

What We Offer

• Competitive hourly pay
• Paid training
• Professional development opportunities
• Supportive team environment
• Career growth potential within the company