Customer Experience Specialist II

Dollar Tree Stores INC; Bessemer (AL); On-site; USD 17,000 - 21,000; Part time

Benefits offered by this job

Medical

Pharmacy

Dental

Vision insurance

Employee Assistance Program

Retirement plans

Educational Assistance

Job summary

Dollar Tree in Bessemer, Alabama is hiring a Customer Service Associate to deliver a great shopping experience. You will assist customers with questions and recommendations, handle sales transactions, and maintain the store’s safety and friendliness.

The role includes stocking and restocking merchandise, unloading trucks, cleaning duties, and enforcing productivity standards. Candidates should have a high school diploma (preferred) and are expected to lift 30–50 lbs and work in a dynamic retail

Qualifications

• High school diploma or equivalent preferred.
• Previous customer-service experience in retail, hotel, restaurant, grocery, or drug store environment is highly preferred.
• Ability to follow instructions and interpret operational documents.
• Must be able to lift between 30 and 50 lbs from floor to above shoulder height and meet demands of frequent walking, standing, stooping, kneeling, climbing, pushing, pulling, and repetitive lifting.
• Excellent customer service and relationship management skills.
• Strong organizational and communication skills.
• Strong problem-solving and decision-making skills.

Responsibilities

• Assist customers with questions and recommendations.
• Manage sales transactions at the cash register.
• Maintain cash security and protect company assets.
• Keep the store stocked and restock merchandise.
• Receive merchandise and unload trucks; stock replenishment per productivity standards.
• Maintain a safe, positive, and respectful environment.
• Keep store clean, including bathrooms, floors, and trash.
• Perform other duties as assigned.

Skills

Customer service

Communication

Organization

Problem-solving

Interpersonal skills

Follow instructions

Physical ability 30–50 lbs

Education

High school diploma or equivalent

Job description

Dollar Tree in Bessemer, Alabama is hiring a Customer Service Associate to deliver a great shopping experience. You will assist customers with questions and recommendations, handle sales transactions, and maintain the store’s safety and friendliness.

The role includes stocking and restocking merchandise, unloading trucks, cleaning duties, and enforcing productivity standards. Candidates should have a high school diploma (preferred) and are expected to lift 30–50 lbs and work in a dynamic retail