Retail Customer Service Associate II - Frontline Support

Dollar Tree Stores; Bessemer (AL); On-site; USD 25,000 - 35,000; Part time

Benefits offered by this job

Employee Assistance Program

Retirement plans

Educational Assistance

Job summary

Dollar Tree Stores is seeking a Customer Service Associate in Bessemer, Alabama. This part-time role involves assisting customers, managing sales transactions, and maintaining the cleanliness and safety of the store. Candidates should have strong problem-solving abilities and previous experience in customer service is preferred. The position includes various perks such as medical and dental insurance, retirement plans, and educational assistance.

Qualifications

• Previous customer service experience in retail or similar environments is highly preferred.
• Must be able to follow instructions and interpret operational documents.
• Excellent customer service and relationship management skills are required.

Responsibilities

• Assist customers with questions and provide recommendations.
• Manage sales transactions while working at the cash register.
• Maintain security of cash and protect company assets.
• Keep the store stocked and merchandise organized.

Skills

Customer service experience

Organizational skills

Communication skills

Problem-solving skills

Ability to lift 30-50 lbs

Education

High school diploma or equivalent

Job description

Dollar Tree Stores is seeking a Customer Service Associate in Bessemer, Alabama. This part-time role involves assisting customers, managing sales transactions, and maintaining the cleanliness and safety of the store. Candidates should have strong problem-solving abilities and previous experience in customer service is preferred. The position includes various perks such as medical and dental insurance, retirement plans, and educational assistance.