Customer Experience Specialist — Part-Time

Dollar Tree Stores; Birmingham (AL); On-site; USD 17,000 - 22,000; Part time

Benefits offered by this job

Employee Assistance Program

Retirement plans

Educational Assistance

And much more

Job summary

Dollar Tree Stores in Birmingham, AL is seeking a Customer Service Associate II to support daily store operations, assist customers, and cross-train for front-end duties. You will handle merchandise, stocking, and maintain a clean, welcoming store environment.

The role emphasizes customer service, cash handling, and teamwork with associates and leaders. Part-time position based in Birmingham, with opportunities to engage across front-end tasks.

Qualifications

• High school diploma or equivalent preferred.
• Previous customer service experience in retail, hotel, restaurant, grocery, or drug store environment is highly preferred.
• Ability to follow instructions and interpret operational documents.
• Must be able to lift between 30 and 50 lbs and perform repetitive lifting with or without accommodation.
• Excellent customer service and relationship management skills.
• Strong organizational and communication skills.
• Strong problem-solving and decision-making skills.

Responsibilities

• Receiving merchandise, unloading trucks, and processing freight safely.
• Merchandising and stocking as needed.
• Maintain cleanliness including bathrooms, floors, and trash.
• Provide a positive, safe, and respectful environment for customers and staff.
• Manage sales transactions at the cash register and protect assets.
• Perform other duties as assigned.

Skills

Customer service

Communication

Problem solving

Organization

Integrity

Math

Education

High school diploma or equivalent

Job description

Dollar Tree Stores in Birmingham, AL is seeking a Customer Service Associate II to support daily store operations, assist customers, and cross-train for front-end duties. You will handle merchandise, stocking, and maintain a clean, welcoming store environment.

The role emphasizes customer service, cash handling, and teamwork with associates and leaders. Part-time position based in Birmingham, with opportunities to engage across front-end tasks.