Customer Experience Specialist - Hybrid Support

Azelis Holding S.A.; San Marcos (CA); Hybrid; USD 25,000 - 34,000; Full time

Job summary

Azelis is seeking a Customer Experience Representative in San Marcos, CA for a full-time hourly hybrid role. You will open and maintain customer accounts, handle inquiries by phone and email, and support sales opportunities with accurate records.

The role requires a high school diploma or GED, 1 year of related experience, and strong communication and problem-solving skills. MS Word/Excel/PowerPoint proficiency is expected.

Qualifications

• High school diploma or GED required; college degree preferred.
• At least 1 year of related experience.
• Strong communication and problem-solving skills.

Responsibilities

• Opens customer accounts by recording account information.
• Maintains customer records by updating account information.
• Resolves product or service problems by clarifying the complaint and solving the issue.
• Forwards sales opportunities by collecting customer information and needs.
• Provide customer support via telephone and email.

Skills

Customer service

Data entry

Education

High School diploma or GED

College degree preferred

Tools

MS Word

Excel

PowerPoint

Job description

Azelis is seeking a Customer Experience Representative in San Marcos, CA for a full-time hourly hybrid role. You will open and maintain customer accounts, handle inquiries by phone and email, and support sales opportunities with accurate records.

The role requires a high school diploma or GED, 1 year of related experience, and strong communication and problem-solving skills. MS Word/Excel/PowerPoint proficiency is expected.