Customer Experience Specialist — Home Improvement

Lowe's Home Centers, LLC; Wadsworth (OH); On-site; USD 17,000 - 25,000; Part time

Benefits offered by this job

Health insurance

Tuition assistance

Company-matching 401(k)

Employee Stock Purchase Program

10% Associate Discount

Track to the Trades program

Job summary

Lowe's Home Centers, LLC in the United States is seeking a Customer Service Associate to greet customers, help them find products, and answer questions across departments. You will engage with shoppers, assist with locating merchandise, and ensure a smooth checkout experience.

This role emphasizes helpful, friendly service, with responsibilities that may include stocking, loading merchandise, and collaborating with team members.

Qualifications

• At least 6 months of computer use experience.
• At least 6 months of experience using common retail technology (smartphones/tablets).
• Basic reading, writing and arithmetic skills.

Responsibilities

• Welcome customers and provide friendly, professional service.
• Assist customers with locating and handling merchandise.
• Stock shelves and replenish supplies.
• Process orders and deliveries accurately to ensure on-time delivery.
• Cross-train in other store areas to enhance service.
• Prepare department merchandise to meet customer needs (e.g., tint paint, cut materials).
• Guide customers through shopping or checkout.
• Complete other duties as assigned.

Skills

Customer service

Computer literacy

Reading & arithmetic

Bilingual abilities

Tools

Retail POS / mobile devices

Job description

Lowe's Home Centers, LLC in the United States is seeking a Customer Service Associate to greet customers, help them find products, and answer questions across departments. You will engage with shoppers, assist with locating merchandise, and ensure a smooth checkout experience.

This role emphasizes helpful, friendly service, with responsibilities that may include stocking, loading merchandise, and collaborating with team members.