Customer Experience Specialist — Home Improvement Retail

Lowe's; Mechanicsburg (Cumberland County); Vor Ort; USD 28.000 - 38.000; Teilzeit

Benefits dieser Stelle

Health insurance options

Tuition assistance

Company 401(k) match

Employee stock purchase program

Associate discount

Track to the Trades program

Zusammenfassung

Lowe's is seeking a Customer Service Associate to welcome customers and assist with locating products and services for home improvement needs. You will engage with customers throughout the day, ensuring their questions are answered and their shopping experience is smooth and friendly.

You will work across departments as needed, including unloading and stocking merchandise, processing orders, and supporting checkout.

Qualifikationen

• 6 Months Experience using a computer, including inputting, accessing, modifying, or outputting information
• 6 Months Experience using common retail technology, such as smart phones and tablets
• Reading, writing, and performing basic arithmetic
• Able to perform duties that may require prolonged standing, sitting, and other activities necessary to perform job duties
• Minimally lift 25lbs unassisted or over 25lbs with or without an accommodation
• 6 months of Retail and/or customer service experience
• Certification in trade related to department (e.g., hardware, kitchen, plumbing, electrical, lawn and garden, and lumber/building materials)

Aufgaben

• Welcome customers to Lowe's, answer questions, and deliver friendly and professional customer service
• Assist customers with locating and handling merchandise
• Down stock merchandise by looking for empty areas on shelves and replenishing supplies
• Process orders and deliveries accurately so customers receive merchandise as expected and on time
• Cross-functionally train in other areas of the store to help deliver the best customer service
• Prepare merchandise in your department based on customer needs
• Guide customers through shopping or checkout
• Complete other duties as assigned

Kenntnisse

Customer service

Bi-lingual skills

Jobbeschreibung

Lowe's is seeking a Customer Service Associate to welcome customers and assist with locating products and services for home improvement needs. You will engage with customers throughout the day, ensuring their questions are answered and their shopping experience is smooth and friendly.

You will work across departments as needed, including unloading and stocking merchandise, processing orders, and supporting checkout.