Customer Experience Specialist – Growth Opportunities

The H+H Group; Omaha (NE); On-site; USD 18,000 - 23,000; Full time

Benefits offered by this job

Health Insurance

Vision Insurance

Long-Term Disability

Life Insurance

Critical Illness

Flexible Spending Account

401k with Company Match

Paid Time Off

Job summary

The H+H Group in Omaha is seeking a Customer Service Representative to handle incoming calls, confirm reservations, and provide service reminders in a friendly, fast-paced environment. You will update customer records and assist with past service history reports, with opportunities for growth within the company.

The position reports to the Service Department and offers a competitive hourly wage, a positive team culture, and a focus on delivering best-in-class customer experiences within a busy

Qualifications

• High school diploma or equivalent is required.
• Excellent communication and customer service skills.
• High energy partnered with a positive attitude.
• Ability to multi-task, prioritize, and manage time effectively.
• Detail oriented.
• Desire to grow, learn, and advance within the company.

Responsibilities

• Complete incoming and outgoing phone calls to confirm Customer reservations and provide service reminders.
• Update Customer information in programs.
• Assist Customers with providing past service history reports.

Skills

Excellent communication

Customer service

Multi-tasking

Detail oriented

Positive attitude

High energy

Education

High school diploma or equivalent

Job description

The H+H Group in Omaha is seeking a Customer Service Representative to handle incoming calls, confirm reservations, and provide service reminders in a friendly, fast-paced environment. You will update customer records and assist with past service history reports, with opportunities for growth within the company.

The position reports to the Service Department and offers a competitive hourly wage, a positive team culture, and a focus on delivering best-in-class customer experiences within a busy