Customer Experience Specialist — Growth & In-House Training

Orion180 Insurance Co.; Draper (UT); On-site; USD 38,000 - 46,000; Full time

Job summary

Orion180 Insurance Co. is hiring a Customer Experience Specialist in Draper, Utah. The role focuses on delivering exceptional customer service to agents and policyholders, using multiple applications, and upholding privacy in a paperless environment.

Starting pay is $21.64 per hour with in-house training and opportunities to advance into underwriting, inspections, and claims as you grow with the company.

Qualifications

• High school diploma or GED required.
• Property and Casualty License preferred/obtainable.
• Strong written, verbal, and listening skills are essential.

Responsibilities

• Provide exceptional customer experiences to agents and policyholders.
• Navigate multiple applications with speed and accuracy.
• Research solutions using computer-based resources.
• Maintain privacy and operate in a paperless environment.
• Learn underwriting guides and apply them effectively.
• Review inspections to assess insurance risks.
• Process risks and prepare required documents.

Skills

Customer service

Attention to detail

Multi-tasking

Written & verbal communication

Analytical thinking

Decision making

Tech-savvy

Education

High school diploma or GED

Property and Casualty License

Tools

Microsoft Office

Insurance databases

Job description

Orion180 Insurance Co. is hiring a Customer Experience Specialist in Draper, Utah. The role focuses on delivering exceptional customer service to agents and policyholders, using multiple applications, and upholding privacy in a paperless environment.

Starting pay is $21.64 per hour with in-house training and opportunities to advance into underwriting, inspections, and claims as you grow with the company.