Customer Experience Specialist

Dwight Richterkessing; Town of Florida (NY); On-site; USD 36,000 - 48,000; Full time

Benefits offered by this job

401(k) matching

Competitive salary

Health insurance

Opportunity for advancement

Paid time off

Job summary

A local insurance agency in New York is seeking a Customer Service Representative to enhance customer experiences and support community needs. The ideal candidate has strong communication skills, attention to detail, and a desire to assist customers. Responsibilities include answering inquiries, assisting with policy changes, processing claims, and maintaining records. This position offers opportunities for internal growth for motivated individuals within the insurance field.

Qualifications

• Previous customer service experience preferred.

Responsibilities

• Answer customer inquiries and provide policy information.
• Assist customers with policy changes and updates.
• Process insurance claims and follow up with customers.
• Maintain accurate records of customer interactions.

Skills

Communication and interpersonal skills

Detail-oriented

Ability to multitask

Job description

A local insurance agency in New York is seeking a Customer Service Representative to enhance customer experiences and support community needs. The ideal candidate has strong communication skills, attention to detail, and a desire to assist customers. Responsibilities include answering inquiries, assisting with policy changes, processing claims, and maintaining records. This position offers opportunities for internal growth for motivated individuals within the insurance field.