Customer Support Pro – Paid Training & Full Benefits

Dev; Town of Florida (NY); On-site; USD 40,000 - 60,000; Full time

Benefits offered by this job

Paid Training

Competitive Wages

Full Benefits (Medical, Dental, Vision, 401k and more)

Paid Time Off

Employee wellness and engagement programs

Job summary

A leading customer service provider is seeking Customer Service Representatives in New York. The role focuses on handling inquiries through various channels and requires strong communication skills. Candidates should have a high school diploma and call center experience. Benefits include competitive wages, full medical benefits, and paid time off. This position emphasizes innovation and customer engagement in a dynamic environment.

Qualifications

• Proven call center experience.
• Ability to work in a fast-paced environment.
• Typing 25 WPM required.

Responsibilities

• Field customer inquiries by innovative responses.
• Connect with customers via phone/email/chat.
• Track all call-related information for audits.

Skills

Proficient in PC operation and navigation

Excellent communication skills

Strong listening skills

Education

High School Diploma or equivalent

IT/Network certifications/degrees preferred

Job description

A leading customer service provider is seeking Customer Service Representatives in New York. The role focuses on handling inquiries through various channels and requires strong communication skills. Candidates should have a high school diploma and call center experience. Benefits include competitive wages, full medical benefits, and paid time off. This position emphasizes innovation and customer engagement in a dynamic environment.