Customer Experience Specialist — Flexible Schedule & Growth

Blake Smith - State Farm Agent; San Antonio (TX); On-site; USD 35,000 - 45,000; Full time

Benefits offered by this job

401(k)

Bonus based on performance

Competitive salary

Flexible schedule

Health insurance

Opportunity for advancement

Paid time off

Training & development

Job summary

Blake Smith - State Farm Agent in San Antonio, Texas is seeking a Customer Relations Representative to generate exceptional customer experiences. This role involves managing customer inquiries, resolving issues, and coordinating with agency team members to support community needs.

The ideal candidate should possess strong communication and problem-solving skills, ideally with customer service experience. Bilingual Spanish is preferred. Competitive salary and various benefits offered.

Qualifications

• Strong communication and problem-solving skills.
• Experience in customer service preferred.
• Ability to handle high-stress situations calmly.
• Bilingual in Spanish preferred.

Responsibilities

• Manage customer inquiries and resolve issues.
• Maintain customer records and update information as needed.
• Assist with customer retention strategies.
• Coordinate with other departments to ensure customer satisfaction.

Skills

Communication skills

Problem-solving skills

Customer service experience

Bilingual Spanish

Job description

Blake Smith - State Farm Agent in San Antonio, Texas is seeking a Customer Relations Representative to generate exceptional customer experiences. This role involves managing customer inquiries, resolving issues, and coordinating with agency team members to support community needs.

The ideal candidate should possess strong communication and problem-solving skills, ideally with customer service experience. Bilingual Spanish is preferred. Competitive salary and various benefits offered.