Empathetic Customer Success & Retention Specialist

Billy Holt - State Farm Agent; San Antonio (TX); On-site; USD 35,000 - 50,000; Full time

Benefits offered by this job

Simple IRA

Licensing paid by agency

Bonus based on performance

Competitive salary

Flexible schedule

Health insurance

Opportunity for advancement

Paid time off

Training & development

Job summary

Billy Holt - State Farm Agent in San Antonio, Texas is looking for a Customer Relations Representative to provide exceptional customer service and resolve inquiries in a supportive environment. The role emphasizes attention to detail and coordination with team members.

Ideal candidates will possess strong communication skills, experience in customer service, and the ability to manage stress effectively. Benefits include a competitive salary, health insurance, and opportunities for advancement.

Qualifications

• Experience in customer service preferred.
• Ability to handle high-stress situations calmly.

Responsibilities

• Manage customer inquiries and resolve issues.
• Maintain customer records and update information as needed.
• Assist with customer retention strategies.
• Coordinate with other departments to ensure customer satisfaction.

Skills

Communication skills

Problem-solving skills

Job description

Billy Holt - State Farm Agent in San Antonio, Texas is looking for a Customer Relations Representative to provide exceptional customer service and resolve inquiries in a supportive environment. The role emphasizes attention to detail and coordination with team members.

Ideal candidates will possess strong communication skills, experience in customer service, and the ability to manage stress effectively. Benefits include a competitive salary, health insurance, and opportunities for advancement.