Customer Service Specialist | Flexible Hours & Growth Path

Allen Kaufmann - State Farm Agent; San Antonio (TX); On-site; USD 28,000 - 42,000; Full time

Benefits offered by this job

License reimbursement

Bonus based on performance

Competitive salary

Flexible schedule

Health insurance

Opportunity for advancement

Paid time off

Training & development

Job summary

Allen Kaufmann - State Farm Agent in San Antonio, TX is seeking a Customer Service Representative to help clients with policy information, changes, and claims while delivering exceptional service. You will coordinate with other agency team members and support community members with empathy and attention to detail.

We offer opportunities for internal growth, a flexible schedule, and onboarding training to develop sales-minded candidates into trusted agents serving local families.

Qualifications

• Strong communication and interpersonal skills required.
• Detail-oriented with ability to multitask in a fast-paced environment.
• Prior customer service experience preferred.

Responsibilities

• Answer customer inquiries and provide policy information.
• Assist customers with policy changes and updates.
• Process insurance claims and follow up with customers.
• Maintain accurate records of customer interactions.

Skills

Communication skills

Interpersonal skills

Detail-oriented

Multitasking

Job description

Allen Kaufmann - State Farm Agent in San Antonio, TX is seeking a Customer Service Representative to help clients with policy information, changes, and claims while delivering exceptional service. You will coordinate with other agency team members and support community members with empathy and attention to detail.

We offer opportunities for internal growth, a flexible schedule, and onboarding training to develop sales-minded candidates into trusted agents serving local families.