Customer Service Specialist — Flexible Schedule & Growth

Thomas Specia - State Farm Agent; San Antonio (TX); On-site; USD 36,000 - 48,000; Full time

Benefits offered by this job

Licensing paid by agency

Bonus based on performance

Competitive salary

Flexible schedule

Opportunity for advancement

Paid time off

Training & development

Job summary

Thomas Specia - State Farm Agent in San Antonio is seeking a Customer Service Representative - State Farm Agent Team Member to deliver exceptional experiences, answer inquiries, and support policy changes while coordinating with the agency team.

The role emphasizes strong communication, attention to detail, and a community-focused approach. The agency culture values loyalty, teamwork, and ongoing learning, with advancement opportunities as the operation grows.

Qualifications

• Communication and interpersonal skills.
• Detail-oriented and able to multitask.
• Previous customer service experience preferred.

Responsibilities

• Answer customer inquiries and provide policy information.
• Assist customers with policy changes and updates.
• Process insurance claims and follow up with customers.
• Maintain accurate records of customer interactions.

Skills

Communication & interpersonal skills

Detail-oriented & multitasking

Customer service experience

Job description

Thomas Specia - State Farm Agent in San Antonio is seeking a Customer Service Representative - State Farm Agent Team Member to deliver exceptional experiences, answer inquiries, and support policy changes while coordinating with the agency team.

The role emphasizes strong communication, attention to detail, and a community-focused approach. The agency culture values loyalty, teamwork, and ongoing learning, with advancement opportunities as the operation grows.