Client Experience Specialist — Flexible Schedule & Growth

Chris Bryan - State Farm Agent; Palatine (IL); On-site; USD 33,000 - 46,000; Full time

Benefits offered by this job

License reimbursement

401(k)

Bonus based on performance

Competitive salary

Flexible schedule

Health insurance

Opportunity for advancement

Paid time off

Training & development

Job summary

Chris Bryan - State Farm Agent is seeking a Customer Service Representative to deliver exceptional client experiences and support the growth of the agency in Palatine, Illinois. You will engage with community members, resolve inquiries, and coordinate with the team to anticipate needs while exploring growth opportunities.

This role emphasizes customer-focused service, attention to detail, and potential advancement within the agency based on performance and drive.

Qualifications

• Strong communication and interpersonal skills are required.
• Detail-oriented and able to multitask in a fast-paced environment.
• Previous customer service experience is preferred.

Responsibilities

• Answer customer inquiries and provide policy information.
• Assist clients with policy changes and updates.
• Process insurance claims and follow up with clients.
• Maintain accurate records of customer interactions.

Skills

Communication skills

Interpersonal skills

Multitasking

Customer service experience

Job description

Chris Bryan - State Farm Agent is seeking a Customer Service Representative to deliver exceptional client experiences and support the growth of the agency in Palatine, Illinois. You will engage with community members, resolve inquiries, and coordinate with the team to anticipate needs while exploring growth opportunities.

This role emphasizes customer-focused service, attention to detail, and potential advancement within the agency based on performance and drive.