Customer Success Agent - Flexible Schedule & Growth Potential

Chris Semans - State Farm Agent; Town of Florida (NY); On-site; USD 42,000 - 54,000; Full time

Benefits offered by this job

Simple IRA

Licensing paid by agency

Bonus based on performance

Competitive salary

Flexible schedule

Health insurance

Opportunity for advancement

Paid time off

Training & development

Job summary

Chris Semans - State Farm Agent is seeking a Customer Service Representative to join their agency team. You will handle inquiries, provide policy information, assist with policy changes, and help customers with claims while maintaining accurate records.

This role emphasizes customer service, attention to detail, and growth opportunities within the agency; training and development are offered, with benefits including health insurance and a flexible schedule.

Qualifications

• Communication and interpersonal skills.
• Detail-oriented and able to multitask.
• Previous customer service experience preferred.

Responsibilities

• Answer customer inquiries and provide policy information.
• Assist customers with policy changes and updates.
• Process insurance claims and follow up with customers.
• Maintain accurate records of customer interactions.

Skills

Communication

Interpersonal skills

Detail-oriented

Multitasking

Job description

Chris Semans - State Farm Agent is seeking a Customer Service Representative to join their agency team. You will handle inquiries, provide policy information, assist with policy changes, and help customers with claims while maintaining accurate records.

This role emphasizes customer service, attention to detail, and growth opportunities within the agency; training and development are offered, with benefits including health insurance and a flexible schedule.