Insurance CSR — Flexible Schedule & Growth Path

Tom Troyano - State Farm Agent; Washington (District of Columbia); On-site; USD 38,000 - 52,000; Full time

Benefits offered by this job

401(k)

Bonus based on performance

Competitive salary

Flexible schedule

Opportunity for advancement

Paid time off

Training & development

Job summary

Tom Troyano - State Farm Agent is seeking a Customer Service Representative to deliver exceptional experiences that grow a local insurance agency. You will respond to inquiries, explain policy details, and assist with changes while collaborating with the team to meet community needs.

This role offers growth opportunities for driven, sales-minded individuals, with emphasis on accuracy, empathy, and proactive service.

Qualifications

• Communication and interpersonal skills.
• Detail-oriented and able to multitask.
• Previous customer service experience preferred.

Responsibilities

• Answer customer inquiries and provide policy information.
• Assist customers with policy changes and updates.
• Process insurance claims and follow up with customers.
• Maintain accurate records of customer interactions.

Skills

Communication

Multitasking

Customer service

Job description

Tom Troyano - State Farm Agent is seeking a Customer Service Representative to deliver exceptional experiences that grow a local insurance agency. You will respond to inquiries, explain policy details, and assist with changes while collaborating with the team to meet community needs.

This role offers growth opportunities for driven, sales-minded individuals, with emphasis on accuracy, empathy, and proactive service.