Customer Experience Specialist - Flexible Schedule & Growth

Jason Thomas - State Farm Agent; Craigsville (WV); On-site; USD 35,000 - 45,000; Full time

Benefits offered by this job

Competitive salary

Flexible schedule

Opportunity for advancement

Paid time off

Training & development

Job summary

Jason Thomas - State Farm Agent is seeking a customer relations representative in Craigsville, WV. The role involves generating exceptional customer experiences and supporting community members through attentive service.

Candidates will manage customer inquiries, maintain records, and assist with retention strategies. If you have a strong customer service background and a desire for internal growth, we would love to hear from you.

Qualifications

• Strong communication and problem-solving skills.
• Preferred experience in customer service.
• Ability to remain calm in high-stress situations.

Responsibilities

• Manage customer inquiries and resolve issues.
• Maintain customer records and update information.
• Assist with customer retention strategies.
• Coordinate with other departments to ensure satisfaction.

Skills

Communication skills

Problem-solving skills

Customer service experience

Job description

Jason Thomas - State Farm Agent is seeking a customer relations representative in Craigsville, WV. The role involves generating exceptional customer experiences and supporting community members through attentive service.

Candidates will manage customer inquiries, maintain records, and assist with retention strategies. If you have a strong customer service background and a desire for internal growth, we would love to hear from you.