Customer Relations Specialist — Flexible Hours & Growth

Jeff Brittain - State Farm Agent; Suffolk (VA); On-site; USD 35,000 - 50,000; Full time

Benefits offered by this job

Bonus based on performance

Flexible schedule

Opportunity for advancement

Signing bonus

Job summary

Jeff Brittain - State Farm Agent in Suffolk, Virginia is looking for a Customer Relations Representative to enhance customer experiences and support agency growth. In this role, you will manage customer inquiries, maintain records, and assist with retention strategies.

The ideal candidate will have strong communication skills and experience in customer service. We value a calm demeanor under stress and are excited to offer internal growth opportunities for driven individuals.

Qualifications

• Strong communication and problem-solving skills are essential.
• Experience in customer service is preferred.
• Must handle high-stress situations calmly.

Responsibilities

• Manage customer inquiries and resolve issues.
• Maintain customer records and update information.
• Assist with customer retention strategies.
• Coordinate with departments for customer satisfaction.

Skills

Communication skills

Problem-solving skills

Customer service experience

Ability to handle stress

Job description

Jeff Brittain - State Farm Agent in Suffolk, Virginia is looking for a Customer Relations Representative to enhance customer experiences and support agency growth. In this role, you will manage customer inquiries, maintain records, and assist with retention strategies.

The ideal candidate will have strong communication skills and experience in customer service. We value a calm demeanor under stress and are excited to offer internal growth opportunities for driven individuals.