Customer Experience Specialist Flexible Schedule

Ross Bernard - State Farm Agent; St. Martinville (LA); On-site; USD 33,000 - 45,000; Full time

Benefits offered by this job

Simple IRA

License reimbursement

Performance bonus

Competitive salary

Flexible schedule

Health insurance

Advancement opportunities

Paid time off

Training & development

Job summary

Ross Bernard - State Farm Agent in the United States seeks a Customer Relations Representative to deliver exceptional service and support the agency's growth.

The role focuses on handling inquiries, maintaining accurate records, and coordinating with team members to ensure customer satisfaction. We value empathetic, detail-oriented candidates with a service mindset and opportunities for advancement. Benefits include training, health insurance, and a path to promotion.

Qualifications

• Communication and problem-solving skills.
• Experience in customer service preferred.
• Ability to handle high-stress situations calmly.

Responsibilities

• Manage customer inquiries and resolve issues.
• Maintain customer records and update information as needed.
• Assist with customer retention strategies.
• Coordinate with other departments to ensure customer satisfaction.

Skills

Communication

Problem solving

Customer service experience

Stress management

Job description

Ross Bernard - State Farm Agent in the United States seeks a Customer Relations Representative to deliver exceptional service and support the agency's growth.

The role focuses on handling inquiries, maintaining accurate records, and coordinating with team members to ensure customer satisfaction. We value empathetic, detail-oriented candidates with a service mindset and opportunities for advancement. Benefits include training, health insurance, and a path to promotion.