Flexible-Schedule Customer Care Specialist (Insurance)

Ross Bernard - State Farm Agent; St. Martinville (LA); On-site; USD 32,000 - 52,000; Full time

Benefits offered by this job

Simple IRA

License reimbursement

Bonus based on performance

Competitive salary

Flexible schedule

Health insurance

Opportunity for advancement

Paid time off

Training & development

Job summary

Ross Bernard - State Farm Agent is seeking a customer service representative who will deliver exceptional experiences and support the growth of the agency. You will handle inquiries, provide policy information, process updates, and coordinate with the team to meet community needs.

This role emphasizes detail, empathy, and a service mindset, with opportunities for internal advancement and training; a flexible schedule and benefits package including health insurance and paid time off accompany the

Qualifications

• Communication and interpersonal skills.
• Detail-oriented and able to multitask.
• Previous customer service experience preferred.

Responsibilities

• Answer customer inquiries and provide policy information.
• Assist customers with policy changes and updates.
• Process insurance claims and follow up with customers.
• Maintain accurate records of customer interactions.

Skills

Communication

Interpersonal skills

Multitasking

Job description

Ross Bernard - State Farm Agent is seeking a customer service representative who will deliver exceptional experiences and support the growth of the agency. You will handle inquiries, provide policy information, process updates, and coordinate with the team to meet community needs.

This role emphasizes detail, empathy, and a service mindset, with opportunities for internal advancement and training; a flexible schedule and benefits package including health insurance and paid time off accompany the