Customer Experience Specialist — Flexible Schedule

Raymour & Flanigan; Royersford (Montgomery County); On-site; USD 30,000 - 42,000; Full time

Benefits offered by this job

Health benefits

401k with company match plus profit 分享

Cross training

Annual breakfast prepared by owners

Job summary

Raymour & Flanigan is seeking a Customer Service Representative to enhance the shopping experience by assisting with deliveries, managing payments, and addressing customer questions with a friendly, professional approach.

You will work independently and on a small team, providing proactive service across a retail environment and adapting to days, nights, weekends, and events as needed.

Qualifications

• Excellent communication and personable service.
• Ability to multi-task in a fast-paced retail environment.
• Strong listening and problem-solving skills.
• Willingness to work a retail schedule including nights, weekends, and holidays.

Responsibilities

• Assist customers with deliveries and payments.
• Bridge the gap between customer dreams and reality to improve the shopping experience.
• Collaborate with sales and operations to resolve issues and advocate for customers.
• Provide friendly, professional service in person and over the phone.

Skills

Communication

Customer service

Listening skills

Multi-tasking

Flexibility

Job description

Raymour & Flanigan is seeking a Customer Service Representative to enhance the shopping experience by assisting with deliveries, managing payments, and addressing customer questions with a friendly, professional approach.

You will work independently and on a small team, providing proactive service across a retail environment and adapting to days, nights, weekends, and events as needed.